Your Privacy Matters to 65bd

65bd collects personal data in several ways: directly from you when you register and use the platform, automatically through your interactions with the site, and from third parties such as payment processors and identity verification providers. The following table summarises the categories of data we collect and the context in which each type arises.

1.1 Data We Do Not Collect

65bd does not collect or store sensitive personal data beyond what is strictly necessary for identity verification and legal compliance. We do not collect biometric data, racial or ethnic origin data, religious beliefs, political opinions, or health information. We do not record payment card CVV codes or full card numbers — card transactions are processed by PCI-DSS compliant payment processors, and only a masked card reference is retained by 65bd.

1.2 Data Provided by Minors

65bd is strictly an adult platform for players aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that an account has been registered by a minor, the account will be suspended immediately and any personal data associated with it will be securely deleted or anonymised in accordance with applicable data protection standards.

65bd processes your personal data only for legitimate, clearly defined purposes. We do not use your data in ways that are incompatible with the original reason it was collected. The primary purposes for which 65bd uses your data are as follows:

2.1 Account Management & Platform Operation

We use your identity and contact data to create and manage your 65bd account, authenticate your logins, process password reset requests, and maintain the integrity of your player profile. This includes associating your bet history, wallet balance, and bonus entitlements with your registered account.

2.2 Payment Processing

Your financial data — including your registered bKash or Nagad number and any bank account references — is used exclusively to process deposit and withdrawal transactions. 65bd uses this data to verify that funds are moving between accounts held in your own name, in compliance with anti-money-laundering (AML) obligations.

2.3 Identity Verification & KYC Compliance

Document data submitted during KYC is used to verify that you meet the minimum age requirement (18+), that you are who you claim to be, and that your account is not being used for financial crime. KYC data is processed by 65bd's internal compliance team and, where necessary, by approved third-party identity verification service providers operating under strict data processing agreements.

2.4 Responsible Gaming Monitoring

Usage data — including session duration, betting frequency, and deposit patterns — is analysed by 65bd's responsible gaming systems to identify players who may be exhibiting signs of problem gambling. Where such patterns are detected, 65bd may contact the player proactively to offer responsible gaming tools, or may apply protective account restrictions as described in our Responsible Gaming Policy.

2.5 Fraud Prevention & Security

Technical data such as IP addresses, device fingerprints, and login timestamps is used to detect and prevent unauthorised account access, bonus abuse, multi-accounting, and other fraudulent activity. 65bd's security systems analyse this data in real time to flag anomalous patterns and protect players' accounts and funds.

2.6 Customer Support

Communication data from your support interactions — including chat transcripts and email correspondence — is retained to ensure continuity of service, resolve disputes, and improve the quality of 65bd's support team responses. Support records are accessible only to authorised 65bd staff members on a need-to-know basis.

2.7 Marketing Communications

With your explicit consent at the time of registration, 65bd may send you promotional emails or platform notifications relating to new games, seasonal offers (such as BPL or IPL promotions), and deposit match bonuses. You may withdraw your consent to receive marketing communications at any time by updating your notification preferences in your account settings or by contacting support at [email protected]. Opting out of marketing does not affect your ability to use the platform.

65bd does not sell your personal data. We share your data only in the specific, limited circumstances described below, and only with recipients who are contractually obligated to handle your data securely and in accordance with our privacy standards.

3.1 Payment Service Providers

To process your deposits and withdrawals, 65bd shares the minimum necessary financial data with our payment gateway partners. This includes mobile wallet operators (bKash, Nagad, Rocket, Upay) and card processing networks (Visa, Mastercard). These partners process your payment data under their own privacy policies and are required to comply with applicable financial data protection standards, including PCI-DSS for card transactions.

3.2 Identity Verification Providers

Where enhanced KYC is required, 65bd may share your identity documents with approved third-party verification service providers. These providers perform automated or manual checks against government identity databases and fraud watchlists. All verification partners are bound by strict data processing agreements that prohibit them from retaining or repurposing your documents beyond the scope of the verification task.

3.3 Game Technology Providers

Game studios and platform technology partners — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive anonymised or pseudonymised session data (such as game round IDs and bet amounts) for the purpose of resolving game disputes, verifying RNG (random number generator) outcomes, and maintaining game integrity. These partners do not receive your full identity data or payment information.

3.4 Legal & Regulatory Disclosure

65bd may be required by law, court order, or regulatory authority to disclose your personal data to relevant Bangladeshi government bodies, law enforcement agencies, or financial intelligence units. In such cases, 65bd will disclose only the minimum data required to satisfy the legal obligation and will, where legally permitted, notify you of such a disclosure.

3.5 Business Transfers

In the event that 65bd undergoes a merger, acquisition, or sale of substantially all its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer via the email address registered on your account, and the acquiring entity will be required to honour the commitments made in this Privacy Policy.

No data is shared with advertising networks, social media platforms, data analytics brokers, or any other third party for commercial purposes beyond those described above.

65bd uses cookies and similar browser storage technologies to ensure the platform functions correctly, to maintain your session when you are logged in, and to support responsible gaming features. The following categories of cookies are used on 65bd.club:

4.1 Strictly Necessary Cookies

These cookies are essential for the platform to operate. They enable you to log in and remain authenticated across pages, maintain your wallet balance display, and ensure that game sessions are correctly attributed to your account. The platform cannot function without these cookies, and they cannot be disabled without breaking core functionality.

4.2 Functional Cookies

Functional cookies remember your preferences — such as your preferred game category, notification settings, and responsible gaming limits — so that you do not need to reconfigure them each time you visit. These cookies store only non-sensitive preference data and do not track your activity across other websites.

4.3 Analytical Cookies

65bd uses privacy-respecting analytics to understand how players navigate the platform, which game categories are most visited, and where technical errors occur. This data is aggregated and anonymised — it cannot be used to identify individual players. Analytical data is used solely to improve the 65bd platform experience.

4.4 What We Do Not Use

65bd does not use third-party advertising cookies, retargeting pixels, cross-site tracking scripts, social media tracking buttons, or any other technology designed to monitor your activity outside of the 65bd.club domain. Our cookie footprint is deliberately minimal.

4.5 Managing Cookies

You may configure your browser to refuse or delete cookies at any time. Please note that disabling strictly necessary cookies will prevent you from logging in and using the platform. Instructions for managing cookies in common browsers are available from the respective browser's help documentation. 65bd does not provide a separate cookie consent banner because only essential and functional cookies are deployed — categories that do not require explicit opt-in consent under our applicable policy framework.

65bd retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:

5.1 Data Storage Location

All personal data collected by 65bd is stored on servers that apply appropriate physical and technical security controls. Data is not routinely transferred outside of the region in which the platform operates. Where data processing tasks are delegated to third-party providers (such as KYC verification services), contractual safeguards are in place to ensure that equivalent data security standards are maintained.

5.2 Data Deletion

When the applicable retention period expires, 65bd permanently deletes or securely anonymises your personal data so that it can no longer be linked to your identity. Players who close their accounts and whose data has passed the mandatory retention period may submit a data deletion request to [email protected]. Deletion requests are processed within 30 days of receipt, subject to any outstanding legal obligations that require continued retention.

As a 65bd player, you hold the following rights with respect to your personal data. These rights may be exercised by contacting our support team at [email protected] with the subject line "Privacy Rights Request — [Your Username]".

Right of Access

You have the right to request a copy of all personal data that 65bd holds about you. We will provide this information within 30 days of a verified request, in a structured, commonly used format. A single copy is provided free of charge; additional requests within a 12-month period may attract a reasonable administrative fee.

Right to Rectification

If any personal data held by 65bd is inaccurate or incomplete, you have the right to request that it be corrected. For changes to core identity data — such as your registered name or date of birth — we may require additional documentary evidence before making amendments.

Right to Erasure

You may request deletion of your personal data where: (a) the data is no longer necessary for the purpose for which it was collected; (b) you withdraw consent on which processing was based; or (c) the data has been processed unlawfully. This right is subject to our legal obligation to retain certain data for AML and KYC compliance purposes, as set out in Section 5.

Right to Restriction of Processing

You may ask 65bd to restrict the processing of your data in certain circumstances — for example, while a dispute about data accuracy is being resolved, or where you have objected to processing and we are considering whether our legitimate interests override your objection.

Right to Object

You have the right to object to processing of your personal data where 65bd relies on legitimate interests as the legal basis. You also have an unconditional right to object to the use of your data for direct marketing purposes at any time, which will be acted upon immediately.

Right to Withdraw Consent

Where processing is based on your consent (primarily marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. Withdrawal can be actioned via your account settings or by emailing [email protected].

65bd takes the security of your personal data seriously and has implemented a range of technical and organisational controls designed to protect your information against unauthorised access, accidental loss, destruction, alteration, or disclosure. Key security measures in place include:

• SSL/TLS Encryption: All data in transit between your device and 65bd servers is encrypted using TLS 1.2 or higher. The padlock icon in your browser address bar confirms this connection is active.
• At-Rest Encryption: Sensitive data stored on 65bd servers — including identity documents, financial records, and account credentials — is encrypted at rest using AES-256 or equivalent encryption standards.
• Access Controls: Access to personal data within the 65bd organisation is restricted on a strict need-to-know basis. Staff members are granted the minimum level of data access required for their specific role and are subject to confidentiality obligations.
• Password Security: Account passwords are stored as salted cryptographic hashes. Even in the unlikely event of a data breach, your plain-text password would not be accessible to any party.
• Fraud Detection Systems: Automated systems monitor account activity in real time for signs of unauthorised access, unusual transaction patterns, and other security anomalies, enabling rapid response to potential incidents.
• Regular Security Reviews: 65bd conducts periodic internal reviews of its data security practices and infrastructure to identify and address potential vulnerabilities before they can be exploited.

7.1 Data Breach Response

In the event of a personal data breach that poses a risk to affected players' rights and interests, 65bd will notify affected players without undue delay — and no later than 72 hours after becoming aware of the breach — via the email address registered on their account. The notification will describe the nature of the breach, the categories and approximate number of records affected, the likely consequences, and the measures taken or proposed to address the breach and mitigate its effects.

7.2 Player Responsibility

While 65bd maintains robust technical safeguards, the security of your account also depends on the strength of your password and your own practices around credential management. 65bd recommends using a unique password of at least 12 characters for your account, never reusing passwords across different platforms, and logging out of the 65bd platform when using a shared device. If you suspect that your account credentials have been compromised, change your password immediately and contact [email protected].

65bd may update this Privacy Policy from time to time to reflect changes in our data practices, operational requirements, or applicable legal obligations. When we make material changes to this policy, we will notify registered players via their registered email address at least 7 days before the updated policy takes effect. Minor clarifications or corrections that do not affect your rights or how your data is processed may be made without prior notice.

The effective date at the top of this document reflects the most recent version. We encourage you to review this Privacy Policy periodically — particularly after receiving an update notification — to stay informed about how 65bd handles your personal information. Continued use of the platform after the effective date of a revised policy constitutes acceptance of those revisions.

8.1 Previous Versions

Archived versions of previous Privacy Policy documents are available upon written request to [email protected]. If you have a question about how a specific processing activity was governed under an earlier version of this policy, our data protection team will be happy to assist.

8.2 Contact Details

For any privacy-related queries, data subject rights requests, or concerns about how 65bd processes your personal data, please contact our team using the following details:

• Email: [email protected] (subject: "Privacy Enquiry")
• Response time: Within 4 hours for urgent account security concerns; within 5 business days for general privacy enquiries (Bangladesh Standard Time, UTC+6).
• Language: All privacy communications are handled in English.

65bd is committed to resolving privacy concerns fairly and transparently. If you are not satisfied with the outcome of your privacy request, you have the right to escalate your complaint to any competent supervisory authority in your jurisdiction.